Refund Policy

Last updated: January 18, 2025

Our Commitment

We want you to be completely satisfied with HVAC Invoices. If you're not happy with your subscription, we offer a straightforward refund policy.

14-Day Money-Back Guarantee

If you're not satisfied with HVAC Invoices Pro for any reason, you can request a full refund within 14 days of your initial subscription purchase. No questions asked.

How to Request a Refund

To request a refund:

  1. Email us at support@hvacinvoices.io
  2. Include the email address associated with your account
  3. We'll process your refund within 5-7 business days

After 14 Days

After the 14-day period, refunds are provided at our discretion on a case-by-case basis. We may offer partial refunds or account credits depending on the circumstances.

Cancellation

You can cancel your Pro subscription at any time from your account settings. When you cancel:

  • You'll continue to have Pro access until the end of your current billing period
  • Your account will revert to the Free tier when your subscription ends
  • Your data will be retained - you won't lose your clients, invoices, or equipment records

Free Tier

The Free tier is always free. There's nothing to refund since no payment is required.

Contact Us

Questions about refunds? Contact us at support@hvacinvoices.io